Sonia Jones discusses winning Most Outstanding Travel Agency Manager at the 2025 National Travel Industry Awards.
Sonia Jones discusses winning Most Outstanding Travel Agency Manager at the 2025 National Travel Industry Awards.

Sonia Jones discusses winning Most Outstanding Travel Agency Manager at the 2025 National Travel Industry Awards.

Rail travel is ‘having a moment’, says AC, and according to the CEO of Railbookers Group, Frank Marini, it’s only just getting started.

Angus “Gus” Pitkethley of Rosewood Hong Kong joins us for this episode, fresh off the back of the hotel being named Number 1 in the World.

Malik Fernando of Resplendent Ceylon is our guest for this episode. And a word of warning before we continue…you’re going to want to visit Sri Lanka after this one.

Nicole’s unique offering to the industry begins with ‘mystery calling’, during which she assesses how wholesalers, tour operators and agents are communicating with agents, clients and each other.
Could we all improve? You bet we can.

Club Med’s Michelle Davies has a new and quite lengthy title of General Manager – Pacific & New Emerging ESAP Markets.
This episode is a story of navigating new challenges and getting the very best from a dynamic team.